New booking procedure for Madame Tussauds
Please arrive at the attraction and go to the Box Office (Door 1) where you will exchange your voucher for a timed ticket. You will be able to choose from the following options:
1. Guaranteed 40 minute entrance – a time slot for the next available entry within the next 40 minutes.
2. A time slot for a later time on that same day – if more convenient for you.
3. A time slot booked for another day/time that week – in case you would prefer to come back another day.
Return at your booked time with a timed ticket and enter the attraction via doors 2 and 3.
PLEASE NOTE: For safety reasons Madame Tussauds can only accept three wheelchair users in the building at any one time and it is strongly advised that you pre-book in advance. Please phone 084 4809 9109 if you require wheelchair access.
The ‘Spirit of London’ Taxi Ride is a continuously moving ride requiring some physical endeavour to board and disembark, and is therefore unfortunately not accessible due to health and safety considerations.
Tower Bridge Exhibition
Due to essential maintenance work taking place at Tower Bridge, the following lifts will be out of action on the following dates:
South Lift: 4th January – 8th February
North Lift: 9th February – 13th March
Tower Bridge remains fully accessible whilst these works take place but the visitor journey will be slightly re-routed.