Discount London
Discount London
Love London for less
Your tickets to the best of the capital
Discount London
Call us now on 0844 809 9109
All Perfect "Everything was perfect with booking, discount etc. No issues at all and will use again next time in London"     Creepy, Camp, and Quintessentially Comical "I booked this tour not really knowing what to expect. Most of the reviews I'd read were overwhelmingly positive, but every once in a while there were some..."     Perfect way to have an afternoon tea on Thames "We had a wonderful time with City Cruises afternoon tea cruise. The staff is very friendly and they gladly changed our seat to accommodate the baby pram..."     Very informative exhibition set in an authentic historic setting "I booked for my husband’s birthday. On-line booking was simple, it would have allowed us to skip the queue and we saved a good amount on the door quoted..."     Perfect Experience "Absolutely straightforward, no problems at all! Will be using it quite often in the future "     
Customers rate Discount London 4.6 Based on 677 reviews. Powered by

FAQs

How are my tickets sent?
Your e-tickets are sent via email. These must be printed out and taken with you on the date of travel.

Can I show my vouchers on my smartphone or tablet?
No, all confirmation vouchers need to be printed and presented upon arrival.

How long does it take to process my booking?
All bookings take 1 working day to process. If you have made a booking for the same day or the following day we will process your booking as a priority and send vouchers to you as soon as possible via email. If you have not received your vouchers prior to your booking date, please contact us immediately.

What about visiting attractions in peak times? Will it affect the queue time?

Madame Tussauds

Due to the popularity of this attraction especially in peak times such as Bank Holidays and School Holidays this may cause the queue time to be longer than expected. We would advise to arrive as early as possible to avoid disappointment.  

London Eye

Due to the popularity of the London Eye there is a high demand for tickets especially in peak times such as Bank Holidays and School Holidays. We would advise to take your voucher to the London Eye ticket desk as early as possible to avoid disappointment. 

I am the purchaser however I am not travelling, will my card be needed on the day?

We require an email from the purchaser advising the new lead name of the person travelling, this person will then be required to sign the documents and present official identification such as a driving license or passport. 

If I book a London Bundle package, do I have to visit the attractions all in one day?
No. Whilst making the booking online, you will be prompted to choose a date to visit each attraction.

Do I need to specify timings for the London Bundle packages?
No. There are no time restrictions or time slots for any of the attractions. All opening times are advised on the voucher confirmation.

I have still not received my vouchers after two working days...
If you have not received your vouchers, we advise that you call or email us to find out the status of your booking. For Hotmail and AOL account users, please ensure you check all folders including your junk/spam.

Can I change the date of my booking? 
Yes. Your booking can be changed, subject to the package which you have booked (excluding Eurostar, Theatre, The View from The Shard, Disco Cruise, RIB Voyages, The Orbit packages) . Please see our terms and conditions for more details. There may be a admin fee subject to each change. We need at least 72 hours notice.

Can I cancel my booking?
Cancellations cannot made within 72 hours of your booking date subject to certain packages. Prior to this there will be a 20% cancellation fee and we require all cancellations in writing via email with an explanation why. Please see our terms and conditions for more details.

What happens if I miss my experience?
Unfortunately there is little we can do if the experience has been missed, however we will be happy to investigate further depending on the circumstances. Please note that any action taken would be at the discretion of the supplier. We would require a full explanation in writing via email.

How much would a package cost in my national currency?
On our home page, we have a currency converter for Euro, US Dollar and Great British Pounds. By clicking on the chosen converter this will change all our products into that currency, making it easier for you to book.

How and when is my credit/debit card charged for my booking?
Full payment is required at time of booking, which is debited at the end of the booking process. When a booking is made via our website the payment is run through Sage Pay payment gateway and then to the merchant bank for authorisation. For some packages, payment is reserved in your account until your booking request is confirmed (the website will advise if your booking is on request). If your chosen package is not available then the reserved payment is cancelled and aborted. This depends on each bank when they will register this transaction and is completely out of our control.

Do I need to provide my AVS/CV2 security code for payment?
Yes definitely. The AVS/CV2 checks can help us protect you against fraud. AVS stands for Address Verification Service and CV2 is the 3 or 4 digit security code found on most cards.  The security code can usually be found on the signature strip on the back of most cards. In most cases the security code is the last 3 digits printed on this signature strip. With American Express cards, the security code is the four digits printed just above the card number. 

How long does a refund take to process?
If you decide to cancel your booking and qualify for a refund, the agreed amount will be issued back to the card purchased with. The refund may take 5-7 working days to process, depending on your bank. Please see our terms and conditions for details on cancelling a booking.

If you have any further queries please do not hesitate to contact us, we will be happy to help.