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Discount London regrets to inform you that following the latest advice issued by the British Government concerning the COVID-19 virus, we are currently not accepting bookings traveling prior to the 30th June 2020. Tickets are still available for a wide range of attractions following this date. In order to assist the UK’s attempts to control the virus’s spread we have also decided to re-arrange existing bookings intending to travel before the 31st May 2020.
All customers who had booked an experience taking place before the 31st May 2020 will be contacted and informed of how to re-book for a date post the 30th June 2020. Alternatively, we can issue you with a gift voucher to use as you wish, valid for the next 9 months. To get in contact directly to re-arrange your booking or to claim your voucher please email contact@hospitalityline.co.uk. We are receiving an exceptionally high volume of enquires therefore we would kindly request that you only submit your request / query by e-mail once; we will get back to you but would just ask you to please do bear with us during this time whilst we work hard to assist all of our customers who have been affected.
The health and safety of our customers and colleagues will remain our key priority during this period, so we hope you understand that this decision has been taken in order to help combat this disease in the most responsible way possible. Please note that tickets to all experiences committed to being open after the 30th June 2020 remain available for booking.
We apologise for any inconvenience this may cause and look forward to welcoming you back to London in the near future.